Paintless Dent Removal
by Hemi on July 29th, 2015

Service Bulletin, the Problem:

​As the spring hale season blew in and out, so too did the hoards of PDR gypsies. Whether you deal with reputable local companies or the wayward wandering storm chasers, there's one thing we can all agree on: there's no faster way to destroy a vehicle's headliner, pillar trim, plastic fasteners, overhead video system, or sunroof electronics than having an untrained PDR technician root around or tear into your headliner to fix dents in the roof. 

Every year ATR fields more than our share of calls related to PDR headliner damage, here's what we've found that may be helpful to you and save a lot of headaches. 

Recommendations:

1.) If dents are to be fixed on your vehicle's roof, an insurance rider for removal and installation (R&I) of your headliner, or overhead video system ought to be addressed with your claims adjuster. 

2.) Removal of the vehicle's trim, headliner, and video system will ensure full access to the roof skin by your PDR service personnel. This easy communication with the claim's adjuster will avoid any PDR accidental damage, along with further dissatisfaction and inconvenience.

3.) Where broken fasteners, damaged pillar trim, or any other headliner issue arises, the PDR recently done is likely to blame. Get an independent estimate of damage, and repair costs. This can then be addressed with the PDR company. 

ATR is happy to assist with headliner R&I associated with PDR. ATR Headliner and Trim R&I starts at $339.00. Please call for vehicle specific pricing, or to receive a repair estimate of your vehicle's PDR damage.

Insight:

​"With decades of experience and extensive training, even the best sunroof technicians who remove and install headliners all day every day occasionally have difficulty with today's intricate and complicated headliners, clips, trim, sunroofs, overhead video systems, rear a/c units, and side curtain airbag R&I. There's likely much more accidental PDR damage than ever gets noticed," Kevin McGowan



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